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Peloton wanted to build the iPhone but they should settle for the Android instead. Let’s find out Why?

With a fresh injection of $750M, Peloton is looking for multiple options. Past management has burnt through cash very quickly and there is an urgent to sensibly invest the cash cushion available and build the moat. The company is torn between Hardware and Software as the future. In this blog, I explore Peloton's failures, business model, and the future. Amazon, Nike, or Apple may fit the criterion for a perfect acquisition, which can lead to cross-selling other services to an existing user base of 3M customers.

Continue ReadingPeloton wanted to build the iPhone but they should settle for the Android instead. Let’s find out Why?
Read more about the article Zappos and the Wizard of Oz: A relentless customer success story everyone should learn
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Zappos and the Wizard of Oz: A relentless customer success story everyone should learn

Zappos is a story of relentless customer service and a leader that developed and focused on a culture driven company. Culture will actually define how your employees will treat your customers and deliver products with customer in mind. Read the blog the understand more.

Continue ReadingZappos and the Wizard of Oz: A relentless customer success story everyone should learn